Privacy policy

1. Overview
Revalé (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, make a purchase, or interact with our services.

2. Information We Collect
We collect the following categories of information:
a) Personal Identification Data: name, email address, billing and shipping addresses, phone number, and payment details.
b) Technical Data: IP address, browser type, device type, operating system, and usage patterns.
c) Transaction Data: order history, payment confirmations, and returns or refunds.
d) Marketing Data: your communication preferences and responses to promotions.

3. How We Collect Data
We collect data in the following ways:
a) Directly from you when you place an order, create an account, subscribe to our emails, or contact us.
b) Automatically through cookies, pixels, and similar technologies when you browse our site.
c) From third-party services such as payment processors, shipping providers, and marketing platforms.

4. How We Use Your Information
We use your personal data for:
a) Order processing and fulfillment
b) Payment verification and fraud prevention
c) Delivery and customer support
d) Marketing communications (with your consent where required)
e) Improving our website, products, and services
f) Legal compliance and dispute resolution

5. Legal Basis for Processing (GDPR)
If you are located in the European Union, United Kingdom, or other regions requiring lawful basis, we process your personal data under:
a) Consent (for marketing communications, cookies, and analytics)
b) Contract performance (to fulfill your orders)
c) Legitimate interest (to improve services and prevent fraud)
d) Legal obligation (to comply with financial and tax regulations)

6. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and provide targeted advertising. You may adjust your cookie settings via your browser or our cookie consent banner. Non-essential cookies will only be activated with your consent where required by law (EU/UK/California).

7. Sharing of Information
We do not sell your personal data. We may share your data with:
a) Payment processors (e.g., Stripe, PayPal, Shopify Payments)
b) Shipping and logistics providers
c) Marketing platforms and analytics providers (e.g., Google Analytics, Meta Pixel)
d) Legal authorities when required by law

8. International Data Transfers
Your information may be transferred outside of your country, including to the United States, where data protection laws may differ. We implement safeguards such as Standard Contractual Clauses (SCCs) or other lawful mechanisms to protect your data.

9. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, including legal, tax, and accounting obligations. When data is no longer needed, it will be securely deleted or anonymized.

10. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be guaranteed 100% secure.

11. Your Rights
Depending on your location, you may have the following rights:
a) Access: Request a copy of the personal data we hold about you.
b) Correction: Request corrections to inaccurate data.
c) Deletion: Request that we delete your personal data.
d) Restriction: Request that we limit processing of your data.
e) Portability: Request transfer of your data to another service.
f) Opt-out: Opt out of marketing communications at any time.
To exercise your rights, contact us at revale.official@gmail.com.

12. California Residents (CCPA/CPRA)
If you are a California resident, you have the right to request details about the personal information we collect, disclose, or share, as well as the right to request deletion of your personal information. You may also opt out of the sale or sharing of your personal data. We do not discriminate against users who exercise their privacy rights.

13. Children’s Privacy (COPPA)
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

15. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the “last updated” date. Continued use of our services after updates indicates your acceptance of the revised policy.

16. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: revale.official@gmail.com
Revalé